THE WHITLATCH WEEKLY

By now, I hope you have figured out who has gradually taken over the throne in Social Media Marketing the last few years.  You guessed it, the CUSTOMER.  By the end of 2016, 89% of Companies expect to compete mainly on the basis of CUSTOMER EXPERIENCE compared to only 36% only four years ago.  Just as Marketing and Advertising on Social Media began to get a little ridiculous, the CUSTOMER stepped in right in time.   Don't get me wrong, Marketing and Advertising are at an all-time high via Social Media and I don't see that changing anytime soon.  However, WHO - WHAT - WHEN - WHERE - WHY and HOW this Marketing and Advertising ends up in the CUSTOMER'S hands is no accident. WHO Defining and Identifying your CUSTOMER (Target Audience) is priority number one.  If you don't know what pond to fish in, how do you expect to catch any fish?  Knowing WHO your CUSTOMER is will help you know where to hang out - Facebook , Twitter Chat, Blog...

THE TOP 5 REASONS WHY BEACONS ARE A MARKETER'S NEW BEST FRIEND Picture this... You're walking through the Mall and suddenly, an advertisement, contest, or even a coupon pops up on your phone. Conveniently enough, that notification is from the same store you're currently browsing this very minute. Creepy right? Well, to marketers and advertisers across the globe, it's not creepy one bit. In fact, beacon marketing (or proximity marketing) is going to explode in 2016. I bet you think your smartphone is pretty smart right now. You haven't seen anything yet. Let's revisit that little scenario I mentioned previously. The lead-off batter in today's Top 5 list: 1.) Proximity Marketing   Whether the grocery store, your favorite restaurant, or even the mall, your location says so much about yourself.  Especially if there is a trend or pattern to that location. Proximity Marketing not only enhances the experience and convenience for the consu...

      It is no secret that mobile usage and digital media in general has climbed over the last decade.  What used to be only accessible at your desktop, is now available right in your pocket.  Mobile media usage will continue to climb, but where should it be on your priority list as a Marketing professional?  There no longer is a question of whether a mobile presence is important or not, but rather, is it the most important ?         Don't get me wrong, to each their own as far as one's preference to look at certain types of media - desktop, laptop, tablet, smartphone, etc.  Regardless of the device or source of Mobile Media, you must be aware of the consumers behavior when using different Mobile devices and what they prefer.    WHEN WILL THEY NEED YOU?          ALL THE TIME - WEEKDAYS - WEEKENDS - AM/PM - HOLIDAYS - EVENTS   WHY WILL THEY NEED YOU?     ...

With 2015 coming to a close, Social Media also requires some end of the year attention.  Here are the Top Ten Chores for Social Media that you must not ignore as the new year approaches... 1.) Social Media Hygiene A very effective way of saving your self some time, is doing some winter cleaning throughout your Social Media platforms.  Go through both your followers and those you follow and see if they are still relevant and worth following.  This will take out certain content that isn't valuable to yourself or your business.  Email Contacts, Followers, Lists, Connections, go through them all carefully and weed out the ones that are cluttering your newsfeed. 2.) Am I Mobile Enough? If you haven't thought about how your customers or audience see you on their mobile devices, you need to get with the program, quick.  Internet users spend over 50% of their time on mobile devices in comparison to a desktop or laptop, not to mention Facebook alone reports close ...